Learn how to appeal and recover your banned account in Mobile Legends (MLBB) with this comprehensive guide.
Mobile Legends has established itself as a top contender in the mobile gaming world, rivaling even established titles like League of Legends in terms of popularity. This competitive landscape has fueled intense rivalry among players, pushing them to hone their skills and excel in the game. However, similar to other competitive games like League of Legends, this has also led to instances of high-performing players being banned from participating in Mobile Legends tournaments.
Reasons for MLBB Account Bans and Appeal Guidelines:
Before appealing for account recovery, it's crucial to understand why your account was banned. Moonton strictly prohibits cheating, hacking, and any other malicious activities that could ruin the gaming experience for others. Common Reasons for Getting Banned in Mobile Legends:
Any form of cheating
Inappropriate content involving racial slurs, political or religious statements, or any other type of explicit or offensive material
Account selling or trading
Using third-party programs to gain unfair advantages
Appealing and Recovering Your Account In-Game: How to recover MLBB account?
Surprisingly, Mobile Legend Bang Bang's appeal system is straightforward. Even if unfairly banned, there's a chance to recover your account through the MLBB account recovery mechanism. Here's what you need to do:
Open MLBB, where you'll immediately receive a system notification informing you of the ban duration.
Click on "Get Help" to engage with a chatbot.
Select "Report or Appeal" and fill out the provided form.
Provide your in-game ID (found in your profile) and all relevant information, including your appeal reasons.
Alternatively, access the FAQ page by clicking on the chat support icon on the game's main page.
Submitting an Appeal via Email:
In addition to in-game appeals, you can also email Moonton's customer service team at mobilelegendsgame@gmail.com. Here's a step-by-step guide:
Write an email to the game's customer service department, ensuring to include your in-game ID and all necessary details.
The title of the Mobile Legends account unban appeal form should be concise, for example, "Mobile Legends Account Suspension Appeal," and should succinctly explain why you believe the suspension should be lifted, along with providing any supporting information. Explain why you believe your account should be unbanned, providing any supporting information concisely.
Wait for Moonton's customer service team to respond, which may take several days depending on the complexity of your issue.
Follow any instructions provided by customer service. If they request additional information, be sure to provide it.
If the customer service representative decides to unban your account, they will send a confirmation email.
Disclaimer: We cannot guarantee that your account will be unbanned, as the final decision rests with Moonton's customer service team. They may decide to continue the ban based on the severity of the violation.
If your Moonton account has been unfortunate enough to be banned, follow the steps outlined in this guide to attempt an unbanning. Ensure to provide all necessary information requested by customer service and remain patient as they review your case. While there are no guarantees, it's worth a try!